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- WELL recently announced that it achieved quarterly revenue of over $110 million as part of its Canadian Patient Services business, reflecting growth of 41% on a YoY basis. WELL is pleased to provide enhanced disclosure on its organic growth metrics, including detailed breakdowns of same-clinic growth and absorption-driven organic growth.
- Overall same clinic revenue growth across WELL Medical Centres (“WMC”) and WELL Diagnostics Centres (“WDC”) was 10% and 16% YoY respectively.
- WELL disclosed that it has achieved 92% digitization for all primary care clinics that have been in its network for longer than 9 months.
- On June 24, 2025, WELL announced that it had created availability for over 45,000 new primary care patient openings across 3 provinces enabled by investments in physician recruitment and digital transformation. WELL is pleased to report that as of October 31, 2025, it had already filled 25,000 of these new openings and expects to fully satisfy the balance by end of Q1.
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VANCOUVER, British Columbia — WELL Health Technologies Corp. (TSX: WELL, OTCQX: WHTCF) (the “Company” or “WELL”), a digital healthcare company focused on positively impacting health outcomes by leveraging technology to empower healthcare practitioners and their patients globally, is pleased to announce continued momentum across its Canadian Patient Services business driven by strong organic growth, meaningful improvements in clinic digitization, and successful execution on its primary care patient opening initiative. These achievements reflect WELL’s commitment to expanding access to care, enhancing operational efficiency, and supporting healthcare providers through modern, technology-enabled clinical environments.
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Detailed Disclosure on Organic Growth for Canadian Patient Services:
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WELL recently announced that it achieved quarterly revenue of over $110 million in Q3 2025 as part of its Canadian Patient Services business, reflecting overall growth of 41% on a YoY basis. WELL is pleased to provide enhanced disclosure on its organic growth figures including detailed breakdowns of same-clinic growth and absorption-driven organic growth for both WELL Medical Centres (“WMC”) and WELL Diagnostic Centres (“WDC”) businesses as follows:
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Segment | What’s Included | YoY % Growth |
Canadian Patient Services | All forms of Growth for all Clinics | 41% |
WELL Medical Centres (WMC) | Overall Organic Growth – includes Same Clinic Revenue Growth and Absorptions | 16% |
Same Clinic Organic Growth only | 10% | |
Absorption Growth only | 6% | |
WELL Diagnostic Centres (WDC) | Overall Organic Growth – includes Same Clinic Revenue Growth and Absorptions | 16% |
Same Clinic Organic Growth only | 16% | |
Absorption Growth only | n/a |
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Clinic Digitization Progress:
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WELL disclosed that it has achieved 92% progress in its core digitization initiatives for all primary care clinics that have been in its network for longer than 9 months. Core digitization refers to 4 key areas of digital transformation, which include the following:
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- Online Patient Booking: The ability for a patient to book an appointment online. To consider this feature being used, a clinic must have participation from substantially all or most providers practicing at clinic.
- Self-Check In: The ability for a patient to check themselves in upon arriving at a clinic using either a self-service automated kiosk or a patient mobile application.
- Patient Reminders: The ability for a clinic to remind patients for their appointments digitally post an online patient booking event.
- Patient Consents: The ability for patients to be able to review and manage consents using a self-service automated terminal or a mobile application before a consultation with a medical professional.
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It’s important to note that the mere implementation of the features noted above in a clinic do not denote digitization. Clinics achieve this designation only when the majority of all patients use such features as measured monthly by our clinic transformation team.
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Core digitization is not reflective of all digital transformation initiatives being deployed at WELL Clinics. AI tools, such as AI Ambient Scribe and WELL AI Decision support among alongside other applications, are currently being deployed across WELL’s network. More updates will be provided in the coming quarters on these and other initiatives.
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Jeremy Mickolwin, Vice President of Clinic Operations at WELL commented, “We take clinic transformation very seriously and have a highly methodical way of approaching our digitization plans. Our goal is to ensure that every clinic in our network has achieved its ‘core digitization’ within a year of operations. Our definition of ‘core’ will likely expand as our new AI enabled applications are being rapidly deployed and driving significant new benefits for providers.”
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The majority of all tools employed at WELL’s clinics are supported and developed by WELLSTAR Technologies Corp (“WELLSTAR”). Learn more about WELLSTAR by visiting: https://wellstar.health/.
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Progress Report on New Patient Openings:
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On June 24, 2025, WELL announced that due to investments it had made in the recruitment and onboarding of physicians, including a number of internationally trained physicians, it had created availability for over 45,000 new primary care patient openings across 3 provinces (Ontario, Alberta, and Manitoba). WELL is pleased to report that as of October 31, 2025, it had already filled 25,000 of these new openings and expects to fully satisfy the balance of openings by end of Q1 2026. Alongside filling these spots, WELL’s continued focus on recruiting physicians has also created additional availability across its network, enabling even more patients to access timely primary care.
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Dr. Michael Frankel, Chief Medical Officer of WELL commented, “I am very proud of the work our team has done to rapidly assist patients and providers in getting to know each other. This is truly demonstrative of the positive societal impact of WELL’s work. The average primary care patient sees their provider six times per year, and maintains the relationship for, on average, 5 to 10 years and sometimes much longer. This means that once we have fully satisfied all 45,000 patient openings, we will have created accessibility for 270,000 new yearly patient visits in alignment with Canada Health Act principles just from this new cohort that we launched in June of 2025.”
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