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MARLBOROUGH, Mass. — OneShield, a leading provider of SaaS core systems for the insurance industry, announced today that it has become the first insurance software vendor to adopt the Cloud Security Alliance (CSA) AI Controls Matrix (AICM). The AICM is the industry’s first comprehensive framework for assessing the security, accountability, and ethical governance of artificial intelligence systems in the cloud.
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This reinforces OneShield’s commitment to delivering secure, compliant, and innovative solutions across its product suite, including the AI Hub, which helps insurers deploy responsible AI and intelligent automation safely and effectively.
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“Insurers are placing greater emphasis on transparency, data protection, and vendor assurance,” said Tony Villa, CEO of OneShield. “Adopting the AI Controls Matrix helps demonstrate that our cloud practices align with globally recognized standards, giving our customers added confidence as they modernize their operations and explore new AI capabilities.”
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The CSA AICM examines over 200 control objectives across various areas, including data protection, access management, business continuity, encryption, model transparency, bias mitigation, human oversight, and third-party risk. OneShield’s certification provides insurers, MGAs, and brokers with additional assurance that their core systems and AI-driven workflows are protected within an independently validated, secure cloud environment.
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“Our AI Hub is designed to help insurers unlock the power of secure and responsible AI,” said Doug Moore, Chief Innovation Officer at OneShield. “By aligning the Hub with the AICM, we are ensuring that every workflow and integration is built on a foundation of trust, compliance, and verified security.”
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Why the AICM Certification Matters for Insurers
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As insurers expand their use of cloud technologies and AI, regulatory expectations for vendor security and compliance continue to rise. The CSA AICM certification provides OneShield’s customers with:
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- Independent assurance that OneShield meets globally recognized security and compliance standards.
- Streamlined vendor due diligence, simplifying regulatory and audit processes.
- Confidence in AI adoption, knowing that OneShield’s infrastructure supports innovation within a proven governance framework.
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This step lays a critical foundation for OneShield’s broader SOC 2 compliance strategy for the AI Hub and related services. By aligning with the AICM, OneShield is strengthening the controls, documentation, and governance practices that will underpin its SOC 2 attestation.
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About the Cloud Security Alliance and the Cloud Controls Matrix
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The Cloud Security Alliance (CSA) is the leading global organization dedicated to promoting best practices for secure cloud computing. Its Cloud Controls Matrix (CCM) provides a detailed cybersecurity framework of cloud-specific controls that help organizations align with global compliance and assurance standards. The CCM is trusted by enterprises and governments worldwide as the benchmark for cloud security excellence.
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About OneShield
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OneShield provides business solutions for P&C insurers and MGAs of all sizes. OneShield’s SaaS platforms include enterprise-level policy management, billing, claims, rating, relationship management, product configuration, business intelligence, and smart analytics. Designed specifically for personal, commercial, and specialty insurance, our solutions support over 90 lines of business. OneShield’s clients, some of the world’s leading insurers, benefit from optimized workflows, pre-built content, seamless upgrades, collaborative implementations, and pricing models designed to lower the total cost of ownership. Our global footprint includes corporate headquarters in Marlborough, MA, with additional offices in India.
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Contacts
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For more information or to schedule a media interview, please contact:
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Kaitlyn Jakovcic
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Senior Product Marketing Manager
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OneShield
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T: 774.348.1000 | E:
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English (US)