iQmetrix Unveils Its Next Generation Interconnected Commerce Retail Suite: iQ Storefront, iQ Hub, and iQ Pay

Lauren Wilmsen, Lead of Product and Ken Konkel, Lead of Technology, Unveils iQmetrix's Interconnected Commerce Retail Suite at SummitX 2025 in Carlsbad Business Wire

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CARLSBAD, Calif. — iQmetrix, the only provider of Interconnected Commerce solutions built for telecom retail, unveiled its next-generation Interconnected Commerce Retail Suite — featuring iQ Storefront, iQ Hub, and iQ Pay — through live product demonstrations at SummitX 2025 in Carlsbad, California on October 20.

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This unveiling marked a major milestone in iQmetrix’s mission to redefine how telecom retailers sell, fulfill, and operate in an increasingly digital-first and AI-impacted world. Built on the iQ Platform, the suite combines advanced technology, modular flexibility, and telecom-specific functionality to help retailers stay ahead of customer expectations.

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“Great experiences don’t just feel good—they perform,” said Christopher Krywulak, CEO of iQmetrix. “The Interconnected Commerce Retail Suite connects every channel into a single, intelligent journey that keeps customers coming back and carriers and retailers ahead. It’s where human connection meets measurable return.”

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Beyond Point-of-Sale: iQ Storefront

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Traditional POS systems merely process transactions. iQ Storefront is the next evolution of front-of-house retail software, designed specifically for telecom. It is device-agnostic, highly customizable, and extensible, going far beyond the capabilities of a standard POS.

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The new iQ Storefront includes all the functionality that exists in the RQ point-of-sale solution today, such as transactions, cash management, bill payments, tax management, activations, and business-to-business transactions, but enables a true end-to-end customer journey that connects every retail channel.

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iQ Storefront is currently available to Total Wireless retailers, with rollout to Verizon and major Canadian operators planned for early to mid-2026. Until the release of iQ Hub, RQ will continue to power iQ Storefront, ensuring a smooth transition to the next generation.

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Powering the Future of Payments: iQ Pay

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iQ Storefront integrates directly with iQ Pay, enabling fast, secure, and mobile-first transactions. iQ Pay is an end-to-end, embedded, mobile-first payments solution that is part of the first wave of iQmetrix’s next-generation technology suite. This payments solution helps retailers stay ahead of rapidly evolving trends, building the store of the future alongside iQmetrix’s storefront and retail management technologies.

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iQ Pay is scalable and designed to grow with businesses. It simplifies financial operations by consolidating payment processing, support, hardware, and reporting into a single-vendor experience, allowing retailers to reconcile faster, reduce fraud, and operate more efficiently. For enterprise-scale retailers, iQ Pay supports rapid store deployment and device management across multiple locations.

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iQ Pay is available now, integrating seamlessly with RQ and iQ Storefront to create the ultimate mobile-first payment experience.

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Revolutionizing the Back Office: iQ Hub

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iQmetrix’s trusted back-office solution, the RQ Retail Management System, is evolving into iQ Hub, an agile, customizable, web-based platform designed for telecom retail. iQ Hub is where operations, inventory, and administrative teams come together to work smarter and more efficiently.

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iQ Hub is not just about efficiency; it’s about intelligence, helping retailers and their teams focus on the work that truly drives growth. iQ Hub will be available in late 2026, serving as the operational backbone of the Interconnected Commerce Retail Suite.

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“Our clients are under pressure to innovate faster than ever,” said Jason Raymer, Senior Vice President, Revenue & Client Experience at iQmetrix. “The Interconnected Commerce Retail Suite gives them the tools to do just that, simplifying operations, creating new opportunities for growth, and elevating the customer journey at every step.”

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About iQmetrix

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iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom retailers to transact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations.

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For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17 billion in sales last year, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

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