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The Only Cloud-Based, Enterprise-Grade Shop Management Solution Harnessing AI to Boost Efficiency, Profits and Customer Satisfaction
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WESTLAKE, Texas, Nov. 04, 2025 (GLOBE NEWSWIRE) — Solera, the global leader in vehicle lifecycle management software-as-a-service and data-driven services, today announced the official launch of ShopCentral, the only cloud-based enterprise-scaled operating system for modern automotive repair shops. Developed for mulSolerati-shop operators (MSOs) and independent repair shops alike, ShopCentral integrates every critical aspect of shop management, from customer communication and scheduling to parts pricing and billing, into a unified cloud-based platform. Unveiling at the SEMA/AAPEX Show 2025 in Las Vegas, this comprehensive solution leverages Solera’s industry-leading technology to help shops streamline operations, improve profitability, and deliver a superior customer experience.
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ShopCentral provides a single source of truth for shop owners and managers to run their businesses more efficiently. By consolidating tools that are often fragmented across multiple systems, the platform eliminates silos and redundant data entry, giving staff more time to focus on customers and quality workmanship. Real-time analytics empower shops to make informed decisions, whether optimizing pricing strategies or proactively recommending services, all of which boost margins and build customer loyalty. For multi-shop operators, ShopCentral offers enterprise-level visibility and controls across locations, enabling them to scale with confidence and maintain consistency in service and performance.
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“Shops today face rising complexity, tighter margins, and growing expectations for speed and connectivity.” said Alberto Cairo, Managing Director and Chief Financial Officer at Solera. “ShopCentral meets that challenge by uniting every function of a repair shop into one intelligent ecosystem. It transforms real-time insights into revenue and replaces manual processes with seamless digital workflows. Whether you operate a single location or a national network, ShopCentral gives you the visibility and control to simplify operations and turn efficiency into profitability.”
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“The best enterprise software not only scales, but also elevates the experience at every level,” said Victoria Repice, Senior Vice President of Product at Solera. “ShopCentral delivers real-time visibility from the technician in the bay to the executive overseeing performance across dozens of locations. It provides enterprise-grade infrastructure with a unified view of every shop, region, and network – driving operational consistency and unlocking scale advantages in parts procurement, inventory management, and performance analytics across the entire organization.”
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Key Capabilities for Mechanical MSOs, Independent Shops & Quick Lube Operators
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- Streamlined check-in and digital ticketing for high-volume workflows
- Custom inspection checklists with image-based recommendations
- Service recommendations based on VIN and history
- Preconfigured service packages by vehicle type
- Technician efficiency tracking and branded digital customer reports
- Enterprise fleet pricing and billing automation
- Smart scheduler to optimize bays and technician time
- Digital inspections with image capture and automated documentation
- Menu jobs with prebuilt diagnostics and repair flows
- Enterprise communication suite for staff and customers
- Centralized control of pricing, coupons, inventory, and permissions
- Cross-location performance analytics and margin tracking
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