Netcracker Wins Network X Award for Outstanding Generative AI Solution

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Published Nov 20, 2024 • 2 minute read

Netcracker’s GenAI Telco Solution Recognized for Its Ability to Securely Harness Sensitive Telco Data and Commercially Deploy Meaningful Use Cases

WALTHAM, Mass. — Netcracker Technology announced today that it has received the 2024 Network X Award for Outstanding Network AI Solution from Informa Tech.

GenAI has the potential to transform telecom by automating processes and analyzing data more efficiently than ever before. However, this valuable telco data is incredibly sensitive and rapidly changing. As telcos continue their digital transformations and become techcos, they need a way to ensure customer data remains accurate and protected when used with GenAI large language models.

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The Netcracker GenAI Telco Solution is designed to safely deliver telco data and knowledge to any GenAI model, which allows CSPs to transform customer interactions and greatly increase business productivity. Netcracker’s commercially deployed solution and use cases are already helping CSPs to revolutionize customer experience and deliver exceptional levels of operational efficiency.

“Netcracker has shown a great understanding of what telcos require from AI to stay ahead of the curve in today’s hypercompetitive market,” said Sam Oakley, Senior Portfolio Director at Informa Tech. “Network X received a number of strong nominations in this category, and we congratulate Netcracker on winning this award and continuing to drive innovation.”

“We are very proud to receive this award for our GenAI Telco Solution,” said Ari Banerjee, Chief Strategy Officer at Netcracker. “The telecom industry is in a state of continuous innovation, and it is an honor to be recognized for our efforts in helping CSPs get an early advantage in the use of powerful GenAI technology.”

About Netcracker Technology

Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in the digital economy. Our innovative solutions, value-driven services and unbroken delivery track record have enabled our customers to grow and succeed for more than three decades. With the latest technological advancements in key areas including 5G monetization, AI, automation and vertical industries, we help service providers to reach their transformation goals, advance their telco to techco evolution and realize business growth and profitability. To learn more, visit www.netcracker.com.