Inside The Hermitage, A Tribute Portfolio Hotel, Jakarta with General Manager Rizky Irvansyah

Pool & Rooftop

In the heart of Jakarta’s renowned Menteng district stands The Hermitage, a Tribute Portfolio Hotel, Jakarta — a historic icon meticulously restored to offer a one-of-a-kind five-star experience that honours the past while embracing the future of luxury hospitality. Originally built in 1923 as a Dutch telecommunications office, this art deco treasure has been reimagined as a serene sanctuary for discerning travellers who appreciate heritage-rich design with a touch of refined alfresco charm. The Hermitage boasts 89 elegant rooms and suites that blend classic decor with contemporary comforts, offering a quiet retreat within minutes of Jakarta’s vibrant business and entertainment districts. Guests can experience Jakarta’s historical legacy while staying close to the city’s dynamic energy.

Rizky Irvansyah joined The Hermitage Jakarta as director of operations in 2022 before being appointed general manager in 2024. Rizky first embarked on his career in the hospitality industry with Costa Crociere Cruises as a waiter in 2009. During his time at the Ritz-Carlton Jakarta, Mega Kuningan, he led his team in creating a rich and enticing selection of food and beverage offerings, which resulted in the improvement of Lobo’s TripAdvisor ranking and a 12 percent increase in the average check. His wealth of experience — shaped by both international exposure and local insight — has given him a distinctive perspective on leadership, teamwork and what it takes to craft exceptional guest experiences. LUXUO speaks to Rizky Irvansyah — general manager of The Hermitage, a Tribute Portfolio Hotel, Jakarta — about preserving heritage in a modern hospitality landscape, redefining luxury in the Indonesian capital and his vision for one of Jakarta’s most storied addresses

Marriott International Hotel

Tell us about the unique history of The Hermitage Hotel in Jakarta.

The Hermitage is not just a hotel — it is a chapter of Jakarta’s living history. Its centerpiece is a beautifully restored 1920s Art Deco building that once served as a Dutch colonial telecommunications office. Now expanded and reimagined, The Hermitage is a distinctive boutique hotel and part of Marriott Bonvoy, where heritage architecture meets contemporary elegance.

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What is it about Menteng that makes The Hermitage such a unique destination for international and local guests alike?

Menteng is one of Jakarta’s historic heart — a serene, tree-lined neighborhood rich in history and character. Staying here feels like discovering a more intimate side of the city, away from the city’s hustle yet just minutes from major business hubs and embassies. It offers travelers a more personal, local experience of Jakarta.

Lobby Lounge

When you enter a hotel, what’s the first thing that catches your eye as a general manager?

The energy. It tells you everything. Guests can feel the warmth and the lively vibe. I always pay attention to the way our team connects with guests — it is those real, sincere gestures are what set our hospitality apart.

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What are the challenges and strategies involved in upholding modern service standards within a heritage-listed hotel?

We blend character with care and embrace the uniqueness of our space while upholding the highest standards of service. As part of Tribute Portfolio brand, we celebrate “stay with a character”. We pair that with Marriott’s trusted training and service standards. Every guest experience is crafted, not copied.

The Hermitage, a Tribute Portfolio Hotel, Jakarta

What can guests expect from dining at The Hermitage?

Dining at The Hermitage is a culinary journey. From refined Indonesian flavors to international comfort dishes, our dining experience is soulful, and story driven. Whether it’s an elegant meal at 1928 Restaurant or a relaxed evening at La Vue Rooftop, we focus on honest, satisfying cuisine in beautiful settings.

1928 Restaurant

How does sustainability shape your culinary approach?

At Marriott, sustainability is at the heart of how we operate. We’re committed to mindful practices — prioritising local ingredients, reducing single-use plastics, and engaging in responsible sourcing, while preserving the historical legacy of the property.

Tell us about the rooftop bar.

La Vue is a destination in itself. With sweeping skyline city views and a laid-back yet stylish atmosphere, it’s a great place to unwind. Sunset cocktail in hand, city lights below. Whether you’re watching the sun goes down with a cocktail or enjoying a nightcap under the stars, it’s an experience that lingers.

Spa

What are the available wellness facilities?

Our approach to wellness is refined and personal. We focus on calm, privacy, and balance—whether it’s a quiet session in our spa suite or a quick recharge in the fitness room. It’s wellness tailored to the traveler who values peace and space.

In your view, what transforms a hotel stay from ordinary to unforgettable?

It is the feeling of being genuinely seen and cared for. When service feels personal and the space feels like it was made for you, that’s when it becomes memorable.

The Hermitage, a Tribute Portfolio Hotel, Jakarta Executive Suite Room

What value does being part of Marriott Bonvoy bring?

Marriott Bonvoy brings the world to our doorstep. And our guests can enjoy the best of both worlds: the warmth and charm of renowned hospitality, paired with the rewards of Marriott Bonvoy. It’s trust, elevated.

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How do you see hospitality evolving in the next few years?

We’re moving toward more meaningful travel — where design, story, and authenticity matter. People want to stay somewhere with soul. They crave authenticity, intimacy, and personal experiences that blend with local culture. The Hermitage, a Tribute Portfolio Hotel, Jakarta, would be the most ideal choice to meet that desire.

For more information, guests can visit www.thehermitagejakarta.com or follow Instagram @thehermitagejkt.

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