Elysian Launches Ely Audit and Ely Adjust to Deliver Real Time Claims Quality at Scale

Article content

New AI-powered solutions give insurers portfolio-wide audit intelligence and forward-looking guidance throughout the active life of a claim on any product line.

Article content

NEW YORK — Elysian, the AI-native TPA and claims quality platform company, today announced the launch of Ely Audit and Ely Adjust. Together, the two solutions help insurers improve claims quality at scale: Ely Audit evaluates claims files and identifies portfolio-wide patterns, and Ely Adjust continuously monitors open claims and surfaces forward-looking recommendations while there is still time to influence the outcome. These products supplement Elysian’s offering of TPA services to the commercial insurance industry.

Article content

Article content

Article content

Claims handling is increasingly complex. Adjusters must navigate large volumes of information, administrative work, and disconnected systems that can limit productivity and make it harder to identify risks early and ensure every claim is handled well throughout its life cycle. Elysian was founded by experienced claims professionals who have collectively managed hundreds of billions in reserves as Chief Claims Officers across Allied World, Hippo, Hiscox, and more. Elysian built the tech to fix the problems they encountered for decades, and is introducing their AI solutions to improve insurance claims operations while keeping qualified humans firmly in control.

Article content

Article content

“Throughout my career, managing claims quality at scale has been a persistent challenge. Quality depends on several factors including customer experience, coverage accuracy, fraud mitigation, and the processes each claim requires,” said Grace Hanson, Founder and CEO of Elysian. “The insurance industry must move beyond dashboards that drown teams in unnecessary data and gain visibility into ‘the messy middle’ of complex claims. Ely Audit and Ely Adjust bring humans, AI, data, and partners together to improve claims quality, support stronger decisions, and mitigate risk.”

Article content

Traditional audit programs review about 2% of a carrier’s claim files, leaving leaders with limited visibility of the rest of their portfolios. Ely Audit replaces periodic spot checks with the ability to review an entire book of business, including both closed and open claims, and integrates with a carrier’s existing technology environment. It has the added capability to audit longer-tail claims with thousands of documents, while evaluating claims handling quality, adherence to established standards, and the performance of external vendors.

Article content

Rather than only producing a pass/fail score for each claim, Ely Audit delivers opinionated, human-grade evaluations that, until now, have only been possible through manual review by experienced auditors. Drawing on Elysian’s deep expertise across admitted, non-admitted, personal, and commercial lines, it identifies portfolio-wide patterns, risks, and opportunities—amplifying human-grade expertise at infinite scale, and giving insurers complete observability into the issues affecting their portfolio. This broader view helps insurers address harmful handling patterns before they affect more outcomes and creates an unprecedented view of its operations.

Article content

Article content

Ely Adjust extends the same intelligence into the active life of a claim. It provides daily reviews of all open claims to surface emerging risks, changes, and opportunities, then it proactively surfaces which claims handlers need to look at and what they should consider next.

Article content

A qualified human remains in control every step of the way: Ely Adjust makes recommendations and the adjuster decides and executes with greater confidence and consistency. Built for regulatory scrutiny, Ely Adjust provides explainable guidance and optional supervisor review—helping claims teams improve outcomes with confidence and controlled risk.

Article content

Elysian’s technology is built by veteran claims leaders alongside AI engineers and researchers with experience across leading technology and fintech companies. Ely Audit and Ely Adjust can be purchased individually, or bundled as a complementary ecosystem and supplement Elysian’s offering of TPA services to the commercial insurance industry. To learn more, visit elysian.is.

Article content

Elysian is one of five finalists in Guidewire’s InsurPitch Competition at ITC Vegas. At the conference, Grace Hanson will be a panelist on a CB Insights session about the Top 50 Insurtech Report and the future of the industry. The Elysian team will be in the Expo Hall at booth #2505.

Article content

About Elysian

Article content

Elysian delivers AI-driven software and hands-on TPA services with deep claims expertise at its core. Built for the industry’s most complex, high-stakes claims, Elysian provides real-time claim review, automated audits, continuous file monitoring, and expert oversight that flags risk and handling issues before small misses turn costly. Elysian was founded in 2024 by Grace Hanson, a five-time Chief Claims Officer, to build the technology and claims operation she wished she had as a claims executive. Elysian is headquartered in New York City. To learn more, visit elysian.is.

Article content

Article content

Article content

Article content

View source version on businesswire.com:

Article content

Article content

Article content

Contacts

Article content

Media Contact

Article content

Article content

Blaire Swayze

Article content

Article content

Director of InsurTech Comms & PR

Article content

Article content

Article content