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Supply chain and logistics leader implements ISNetworld® to help standardize contractor oversight across five sites in British Columbia and New Brunswick
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DALLAS, May 20, 2026 (GLOBE NEWSWIRE) — ISN, the global leader in contractor and supplier information management services, announced DP World, a global provider of end-to-end supply chain solutions specializing in ports and terminals operations, selected ISNetworld as its primary contractor information management platform in Canada. ISN will help DP World enhance contractor oversight and training through integrated compliance, tracking, and document standardization tools and services.
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“DP World is committed to creating a culture of safety not only across its sites, but also throughout its contractor network,” said Doug Smith, CEO of DP World in Canada. “ISN provides the support and integrated systems to help DP World standardize oversight, reduce risk, and continuously improve performance, while enabling operational growth throughout the organization.”
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What is Driving DP World’s Transition to ISNetworld in Canada?
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DP World operates five port and terminal sites across Canada, supporting international trade and supply chain efficiency. Headquartered globally in Dubai, with its Canadian head office in Burnaby, British Columbia, the organization plays a critical role in North American logistics infrastructure. The company transitioned to ISNetworld from a previous contractor management provider to align with industry peers and implement a more scalable, service-oriented contractor management platform.
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Within the first two months of implementation, DP World:
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- Achieved more than 90% contractor subscription compliance
- Partnered with the ISN team to host 10+ in-person and virtual training sessions across five sites
- Drove adoption across five business units with over 400 logins from DP World stakeholders
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ISNetworld Tools and Services Leveraged by DP World
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DP World currently uses the following ISNetworld tools and services across its Canadian operations:
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- Online Training Tool – administers site orientation to contractor workers prior to arrival at site
- Vendor Code of Conduct acknowledgment tracking – company-level acknowledgment forms to digitize contractor confirmations and verify contractors have reviewed DP World specific policies
- Centralized contractor data management – to help standardize documentation and qualification review
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These tools enable DP World to centralize contractor information, automate compliance workflows, and integrate operational systems with contractor qualification data.
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“DP World’s proactive approach to contractor management reflects a strong commitment to operational excellence and risk mitigation,” said Kim Ritchie, Executive Vice President of Canadian Operations at ISN. “ISN is proud to support DP World with the infrastructure and expertise needed to advance safety performance and drive greater consistency across its operations.”
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