CyberQP Releases Groundbreaking Zero Trust Helpdesk Security Platform to Eliminate Standing Privileges

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Published Apr 02, 2025 • 1 minute read

VANCOUVER, British Columbia — CyberQP, a leading provider of access management solutions, has launched its Zero Trust Helpdesk Security Platform—combining QGuard for Privileged Access Management (PAM) and QDesk for End-User Access Management (EUAM). This unified solution helps IT teams reduce risk, improve efficiency, and eliminate standing privileges across the organization.

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Game-Changing Access Control

A key innovation of the platform is End-User Elevation, which allows users to gain temporary admin access without persistent privileges. By automating approval processes and monitoring activity in real-time, CyberQP dramatically reduces attack surfaces while maintaining security and compliance.

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“We built this platform to address major security gaps caused by always-on access,” said Mateo Barraza, CEO & Co-Founder of CyberQP. “With QGuard and QDesk, businesses can finally enforce true Zero Trust principles across their environments.”

Platform Highlights

Just-in-Time Access: Grant technicians and users time-limited access only when needed—no standing privileges, no exposed passwords.
Credential Rotation: Automatically rotate credentials to prevent stale logins and reduce vulnerability to attacks.
Self-Service Tools: End users can reset passwords and manage accounts without technician intervention, cutting down ticket volume and costs.
Helpdesk Verification: Instantly verify user identities to prevent social engineering and fraud.
Comprehensive Visibility: A unified dashboard delivers insights across privileged and end-user access activity.

CyberQP integrates with PSA platforms including ConnectWise, Datto Autotask, and Halo PSA, and meets key compliance and cyber insurance requirements with SOC 2 Type 2 certification.

Availability

The CyberQP Zero Trust Helpdesk Security Platform is available now. For more information or to request a demo, visit www.cyberqp.com.

About CyberQP

CyberQP simplifies access management by eliminating standing privileges and enabling secure, efficient workflows for IT teams. With a mission to “Empower Access, Redefine Privilege,” CyberQP helps organizations stay protected, compliant, and productive.