ArrowXL Reduces Fleet Mileage in Home Delivery Operations by 13% with Descartes

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LONDON and ATLANTA, Aug. 11, 2026 (GLOBE NEWSWIRE) — Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that ArrowXL by JP Home, the U.K.’s largest and longest-established two-person home delivery and warehousing specialist, has reduced its fleet mileage by approximately 13% using the route planning and execution capabilities within Descartes’ fleet performance management solution suite. By improving productivity and execution during planning and delivery, Descartes has helped ArrowXL by JP Home reduce operating costs and emissions while increasing delivery success rates, revenue per route and vehicle lifespan.

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“Our customer-centric team of experts has over 40 years of experience and has completed millions of deliveries for some of the UK’s leading retailers, e-tailers, and manufacturers,” said Rachel Hopkins, Chief Information Officer, ArrowXL. “Our big and bulky deliveries to businesses and shoppers, such as white goods, fridge freezers, washing machines and cookers, create complex distribution requirements. We outgrew our previous planning technology as the outputs it provided no longer gave us logical, valuable delivery insights to support growth. Descartes changed this. The solution now plans 95% of our team’s delivery routes overnight and, by decreasing our dependence on manual processes, we’ve reduced mileage by 13%. More effective planning has also reduced early route terminations from 5% to 1%, which improves deliveries on the first attempt. We’ve also achieved a 4% decrease in deliveries outside of customers’ preferred time windows.”

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Descartes’ AI-powered, fleet performance management solution suite helps distribution-intensive companies improve operational efficiency and customer experience. It supports dynamic delivery requirements, including same-day delivery. The Descartes solution improves route productivity by using advanced optimization technology to reduce the distance driven per delivery, which maximizes delivery capacity and reduces costs. ArrowXL’s team has also benefited from Descartes’ user-friendly interface, which makes using the solution straightforward for its planners and delivery teams. Further, it is enhancing ArrowXL’s proof of delivery and appointment tracking as part of the wider project.

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“ArrowXL is providing customers with a higher standard of delivery, lowering delivery costs, and enhancing productivity and sustainability while continuing to grow. We’re pleased our technology is part of this success story,” said James Wee, General Manager, Fleet Performance Management at Descartes. “As delivery operations expand, manual planning processes and disconnected tools quickly become limitations. We have a long history of helping customers manage greater delivery volumes with the same resources while improving service levels and operational consistency across their distribution network.”

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About ArrowXL by JP Home

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ArrowXL by JP Home is the UK’s largest and longest-established two-person home delivery and warehousing specialist, with a focus on bespoke services centred around a customer-first approach. With a specialist range of bespoke delivery, in-home installation and assembly solutions, backed by award-winning technology, ArrowXL is challenging the traditional home delivery landscape, prioritizing the customer’s overall brand experience and driving repeat sales for retailers, e-tailers, and manufacturers. Unrivalled in the frequency and breadth of its coverage, ArrowXL services 100% of the UK mainland population whilst providing deliveries six days a week to 98% of UK postcodes. The company’s employed and highly trained delivery crews ensure a seamless customer journey for more than 7,000 people awaiting high-value, emotionally driven purchases each day. ArrowXL delivers to the Scottish Highlands and Northern Ireland, operating out of their own dedicated hubs across both regions, whilst the company also provides a range of services to the Republic of Ireland. In addition to its market-leading delivery and in-home solutions, ArrowXL boasts a dynamic portfolio of services that provide retailers and manufacturers with everything they need to grow their businesses, including fulfilment, warehousing and storage. https://www.arrowxl.co.uk/